LYNN MAE JEWELRY
Shipping & Delivery Policy
Last Updated: September 7, 2026
At Lynn Mae Jewelry, we take care in preparing each order for shipment. Because our pieces and their availability can vary, processing and delivery times may differ depending on the items ordered.
This Shipping & Delivery Policy explains how order processing, shipping, tracking, delivery issues, and related matters are handled.
Order Processing Times
Processing time varies depending on the product ordered.
Most orders are processed within 1–7 business days. Certain items may require additional time due to availability, preparation, production, or other product-specific requirements.
If we reasonably expect your order to require more than 7 business days to process, Lynn Mae Jewelry will contact you with an update.
Business days generally exclude weekends and recognized holidays.
Processing time is separate from shipping or transit time. Estimated transit time begins only after your order has completed processing and has been transferred to the shipping carrier.
Order Status
Once an order enters Processing, Lynn Mae Jewelry may begin preparing or securing the merchandise necessary to fulfill the order.
Orders may be canceled without penalty only before the order status changes to Processing.
If a cancellation is approved after processing has begun, a cancellation or restocking fee may be assessed and deducted from the refund in accordance with our Returns & Refunds Policy.
Once an order has shipped, it can no longer be canceled.
Shipping Methods & Rates
Available shipping methods, estimated transit times, and applicable shipping charges will generally be displayed during checkout.
Shipping rates may vary based on factors such as:
Order size or weight.
Delivery destination.
Shipping method selected.
Carrier rates.
Promotional shipping offers, when applicable.
Any shipping estimate provided at checkout refers to estimated carrier transit time after processing unless specifically stated otherwise.
Shipping Confirmation & Tracking
When tracking information is available, customers will generally receive a shipping confirmation containing the applicable tracking information after an order has been transferred to the carrier.
Please allow reasonable time for a newly issued tracking number to become active in the carrier's system.
Carrier tracking information is provided by the carrier and may occasionally experience delays or inaccuracies outside Lynn Mae Jewelry's control.
Delivery Estimates
Delivery dates and transit times are estimates unless expressly guaranteed by the shipping carrier.
Lynn Mae Jewelry cannot guarantee a specific delivery date based solely on an estimated transit time.
Delivery may be affected by circumstances including:
Carrier delays.
Severe weather.
Holidays or periods of unusually high shipping volume.
Transportation interruptions.
Incorrect or incomplete addresses.
Regional service disruptions.
Events outside the reasonable control of Lynn Mae Jewelry or the carrier.
We will make reasonable efforts to assist customers when a significant delivery issue occurs.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your address carefully before submitting your purchase.
If you notice an error after placing an order, contact Lynn Mae Jewelry as soon as possible at info@lynnmaejewelry.com.
We will make reasonable efforts to correct an address before shipment, but changes cannot be guaranteed once processing or shipping has begun.
Lynn Mae Jewelry is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address information supplied by the customer, except where otherwise required by law.
Address Changes After Shipment
Once an order has been transferred to the shipping carrier, Lynn Mae Jewelry may be unable to change or redirect the delivery address.
Any address-change or package-intercept options offered after shipment are subject to the carrier's policies and availability.
Additional carrier charges associated with a customer-requested address change or redirection may be the customer's responsibility.
Packages Returned to Sender
If a package is returned to Lynn Mae Jewelry because of an incorrect or incomplete address, delivery refusal, failed delivery attempts, or another customer-related delivery issue, we will contact the customer when reasonably possible.
The customer may be responsible for additional shipping charges if they request that the order be shipped again.
If a refund is requested instead, applicable original shipping charges and other non-refundable costs may be deducted from the refund where permitted by law.
Orders containing merchandise that is otherwise non-returnable remain subject to the applicable Returns & Refunds Policy.
Lost or Significantly Delayed Packages
If tracking information indicates that a shipment has been significantly delayed or may be lost, please contact us at info@lynnmaejewelry.com.
We may ask customers to allow an appropriate amount of time for the carrier to complete delivery or conduct an investigation before an order is considered lost.
Lynn Mae Jewelry will assist with available carrier inquiries or claims when appropriate.
Depending on the circumstances, available inventory, carrier determination, and applicable law, an eligible lost shipment may be resolved through replacement, refund, store credit, or another appropriate remedy.
Packages Marked Delivered
If carrier tracking indicates that a package has been delivered but you cannot locate it, we recommend first:
Checking around the delivery location.
Checking with other members of the household or business.
Checking with neighbors, building management, or reception areas when appropriate.
Allowing a short period of time in case the carrier has marked the package delivered before completing final delivery.
Contacting the shipping carrier for additional delivery information.
If the package still cannot be located, please contact Lynn Mae Jewelry so we can assist with any available next steps.
A carrier's "Delivered" status may require additional investigation before a replacement or refund can be issued.
Damaged Shipments
If your order arrives damaged, please contact Lynn Mae Jewelry within 7 days of delivery whenever reasonably possible.
Please retain the merchandise, packaging, shipping materials, and shipping label until the issue has been reviewed.
We may request photographs of the item and packaging to assist with evaluating the damage or submitting a carrier claim.
If merchandise is confirmed to have been damaged in transit, Lynn Mae Jewelry will determine an appropriate remedy, which may include repair, replacement, exchange, refund, or another reasonable solution.
Customers will not be required to bear reasonable return-shipping costs when a return is required because of confirmed shipping damage or an error by Lynn Mae Jewelry.
Incorrect or Missing Items
Please inspect your order after delivery.
If you receive an incorrect item or believe an item is missing from your shipment, please contact us within 7 days of delivery whenever reasonably possible.
We may request photographs or other information necessary to verify and correct the order.
Multiple Shipments
In some circumstances, an order containing multiple products may be fulfilled in more than one shipment.
If an order is divided into multiple shipments, available tracking information may be provided separately for each package.
Unless otherwise indicated, receiving only part of an order does not necessarily mean that the remaining items are missing.
Expedited Shipping
When expedited shipping is offered, the expedited service applies primarily to the carrier's transit time unless expressly stated otherwise.
Selecting expedited shipping does not automatically shorten Lynn Mae Jewelry's processing time.
Customers who need an order by a particular date are encouraged to contact us before purchasing. We cannot guarantee delivery by a requested date unless Lynn Mae Jewelry expressly agrees to that delivery commitment.
International Shipping
If international shipping is offered to a customer's destination, available options will be displayed during checkout.
International orders may be subject to customs processing, import duties, taxes, brokerage charges, or other fees imposed by the destination country or applicable authorities.
Unless otherwise stated at checkout, such charges are generally the responsibility of the recipient.
International shipping and customs processing may also result in delivery times longer than domestic estimates.
Events Beyond Our Control
Lynn Mae Jewelry is not responsible for delays caused by circumstances reasonably outside our control, including severe weather, natural disasters, transportation disruptions, carrier interruptions, governmental actions, supply interruptions, utility outages, labor disruptions, emergencies, or similar events.
When reasonably possible, we will communicate with customers if such circumstances materially affect fulfillment of an order.
Returns After Delivery
Shipping and delivery matters are separate from standard merchandise returns.
Once an order has been successfully delivered, any request to return or exchange merchandise is governed by Lynn Mae Jewelry's Returns & Refunds Policy.
Original shipping charges and expedited shipping fees are generally non-refundable unless the return results from an error by Lynn Mae Jewelry or applicable law requires otherwise.
Your Legal Rights
Nothing in this Shipping & Delivery Policy is intended to limit or waive consumer rights or remedies that cannot legally be waived under applicable law.
Contact Us
For questions regarding processing, shipping, tracking, or delivery, contact:
Lynn Mae Jewelry
Email: info@lynnmaejewelry.com
Phone: (325) 728-0527
Website: LynnMaeJewelry.com
LYNN MAE JEWELRY
Everyday, Elevated.
Home-Shop-Collections-About-Jewelry Care-Contact
Contact Us
info@lynnmaejewelry.com
We ship within the U.S.A.
Customer Service: Mon-Sat | 2p-10p C.S.T.
© 2026 LYNN MAE JEWELRY-Architectural proportion and unexpected detail in every single piece.
MODERN HERITAGE JEWELRY
